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Reviews
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Our8.9
ratingOut of 10 -
Recommended by99%of our customers
I CHOOSE IT FOR
- The fascination of the panoramic vistas over Madrid
- Being the last word in elegance and hi-tech appliances
- The avant-garde Volvoreta restaurant on the 30th floor
- Its huge, 1500 square metre column-free reception hall, the largest in the city
- Making me feel like being in cloud nine
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Cleanliness9.07
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Personal attention8.94
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Comfort of the rooms9.04
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Location8.38
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Hotel facilities9
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Breakfast8.94
I CHOOSE IT FOR
- The fascination of the panoramic vistas over Madrid
- Being the last word in elegance and hi-tech appliances
- The avant-garde Volvoreta restaurant on the 30th floor
- Its huge, 1500 square metre column-free reception hall, the largest in the city
- Making me feel like being in cloud nine
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- Ian, GB
- Cleanliness 9/10
- Personal attention 9/10
- Comfort of the rooms 9/10
- Location 8/10
- Hotel facilities 9/10
- Breakfast 8/10
8.7RecommendedMR IAN CRANEVery pleased with the hotel and all its ammeties -
- Burri, CH
- Cleanliness 9/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 9/10
- Hotel facilities 10/10
- Breakfast 10/10
8.7RecommendedGREAT STAYWe had a lovely stay on the 22nd floor. the room was big and comfy, the personal attention was good, we asked for wine glasses and he popped in later on with it. the breakfast had many variety and was delicious, very pleased with that.we didn‘t use the spa as we had to pay additional fees even you stay there and pay for a night. a little weird for me as where i come from, switzerland, it is always included if you booked a night in the same hotel. overall we had a great stay and definitely enjoyed it to the fullest. -
- GODFREY, AU
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
9.7RecommendedBREAKFAST MANAGER MARGARITA IS WONDERFUL!On our first morning i made a few comments to margarita the breakfast manager about the breakfast offer being a bit disapointing compared with eurostars toro sevilla breakfast. amazing response! next morning all minor items attended to with really excellent attention.very impressive management response and wonderful service from margarita -
- kerima, ES
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
10RecommendedSPECIAL HOLIDAY STAYWe would like to thank you all guys for making our holiday extremely special. eurostar madrid hotel is love -
- Daniel Tinkiel, IE
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 9/10
- Hotel facilities 10/10
- Breakfast 10/10
10RecommendedEXCELLENT VALUE FOR MONEYVery good service, friendly staff, great view and overall perfect experience. -
- KAY, United States
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
9.8RecommendedSHARON BROTHERSWe loved our stay at this hotel! loved the room and the thermal spa in the evening after a busy day was perfect. -
- Kobra Azizi, DK
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
10RecommendedGREAT PLACEBest place to stay -
- NICK, United Kingdom
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 8/10
- Hotel facilities 9/10
- Breakfast 9/10
10RecommendedGREAT 5* HOTELA nice hotel, top quality and attention at affordable prices, in the north of the city and not far from the airport. a good place as headquarter for a business journey to madrid, especially if the business center is in the north of the city. not so much for families in a tourist trip or holidays. -
- Abdullah, OM
- Cleanliness 10/10
- Personal attention 9/10
- Comfort of the rooms 9/10
- Location 9/10
- Hotel facilities 9/10
- Breakfast 8/10
9.3RecommendedBREAKFASTExcellent staff, excellent hotel, excellent services. need to add more middle east food in the breakfast restaurant -
- Sam, SE
- Cleanliness 9/10
- Personal attention 10/10
- Comfort of the rooms 8/10
- Location 9/10
- Hotel facilities 10/10
- Breakfast 10/10
9RecommendedSAM MIKAELSSONI travel a lot around the world and this was one of my absolute best experience at a hotel, all from the staff and the service, the room, spa area, gym and breakfast. thank you, we will definitely come back and stay at your hotel again. / sam mikaelsson -
- Mohamad, IL
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 8/10
- Hotel facilities 10/10
- Breakfast 10/10
9.3RecommendedTHE BEST HOTEL I HAVE STAYED INThe staff is perfect , the view of the room is incredible -
- Damian, GB
- Cleanliness 10/10
- Personal attention 8/10
- Comfort of the rooms 9/10
- Location 9/10
- Hotel facilities 10/10
- Breakfast 8/10
9.7RecommendedBAR SERVICEThe lobby bar staff could have been more attentive at tables. they were great at the bar. -
- Rafael, ES
- Cleanliness 9/10
- Personal attention 8/10
- Comfort of the rooms 9/10
- Location 8/10
- Hotel facilities 9/10
- Breakfast 9/10
9RecommendedSHOWERS NEED TO BE FIXEDThe room is excellent, but we stayed in two rooms and both had low pressure showers. in my opinion this is something that should be fixed. -
- Sukaina, AE
- Cleanliness 9/10
- Personal attention 8/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
8.7RecommendedSUKAINAWonderful experience and great staff -
- ALGHISIO, ES
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
9.5RecommendedEXCELLENTExcellent service at the front desk, breakfast and spa facilities!