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Reviews
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Our8.9
ratingOut of 10 -
Recommended by98%of our customers
I CHOOSE IT FOR
- The fascination of the panoramic vistas over Madrid
- Being the last word in elegance and hi-tech appliances
- The avant-garde Volvoreta restaurant on the 30th floor
- Its huge, 1500 square metre column-free reception hall, the largest in the city
- Making me feel like being in cloud nine
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Cleaning9.11
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Personal care8.95
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Room comforts9.07
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Location8.42
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Hotel facilities9.02
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Breakfast8.89
I CHOOSE IT FOR
- The fascination of the panoramic vistas over Madrid
- Being the last word in elegance and hi-tech appliances
- The avant-garde Volvoreta restaurant on the 30th floor
- Its huge, 1500 square metre column-free reception hall, the largest in the city
- Making me feel like being in cloud nine
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- Merel, Spain
- Cleaning 9/10
- Personal care 9/10
- Room comforts 8/10
- Location 9/10
- Hotel facilities 9/10
- Breakfast 9/10
8.8RecommendedMSVery good as usual -
- Ricardo, Israel
- Cleaning 10/10
- Personal care 9/10
- Room comforts 9/10
- Location 9/10
- Hotel facilities 10/10
- Breakfast 10/10
8.8RecommendedEXCELLENT HOTELVery good service and location -
- Robert, United Arab Emirates
- Cleaning 9/10
- Personal care 8/10
- Room comforts 9/10
- Location 9/10
- Hotel facilities 8/10
- Breakfast 8/10
9.5RecommendedLAUNDRY SERVICEHave a laundry service on sunday’s -
- Karen, United Kingdom
- Cleaning 9/10
- Personal care 9/10
- Room comforts 9/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
8.5RecommendedKAREN LATTOEverything excellent although milk for tea/coffee not replenished after first night and our kettle was leaking which i left note about and informed reception but had to go back later that evening as not replaced. -
- merel, Spain
- Cleaning 9/10
- Personal care 9/10
- Room comforts 9/10
- Location 9/10
- Hotel facilities 9/10
9.5RecommendedMERELVery good as always -
- Miriam, United States of America
- Cleaning 10/10
- Personal care 10/10
- Room comforts 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
9RecommendedMS MIRIAM VARGASThank you all for your excellent! service. much appreciated -
- KASIM, Jordan
- Cleaning 10/10
- Personal care 10/10
- Room comforts 10/10
- Location 10/10
- Hotel facilities 9/10
- Breakfast 9/10
10RecommendedTHE HOTEL IS VERY GOOD AND COMFORTABLEI am satisfied with my stay in the hotel -
- Pedro, Portugal
- Cleaning 10/10
- Personal care 9/10
- Room comforts 10/10
- Location 10/10
- Hotel facilities 10/10
9.7RecommendedWIFIThe quality of the wi-fi is poor. i don\'t manage to access simple sites or emails. -
- Gavin, Italy
- Cleaning 10/10
- Personal care 10/10
- Room comforts 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
9.8RecommendedMOVIES AND COLD COFFEE.Hi, i recently stayed in the 5 star madrid tower hotel and we enjoyed our stay very much.previously we stay in your 5 star hotel in barcelona which led us to stay with eurostars again in madrid, except this time we booked directly with yourseleves.if i were to make two suggestions it would be to list a cold coffee product on your room service drinks list and to also include an option of purchasing movies in the room. the first would be very easy to implement and with regards to the second it could prove to be rather costly however it is something i would have paid for during my stay.we will be staying with you again in february in seville and most likely cordoba.thank you for yout excellent service eurostars!! -
- Nurul, United Kingdom
- Cleaning 10/10
- Personal care 10/10
- Room comforts 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
10RecommendedNURUL ALAMGreat hotel, very accessible to get into centre of madrid. begona metro a 3 minute walk away and has links to majority of the stations across the city. only fault is that there were no halal meat items on the breakfast options. but overall great experience, would stay again if visiting madrid in future. -
- Javier, Spain
- Cleaning 10/10
- Personal care 8/10
- Room comforts 10/10
- Location 8/10
- Hotel facilities 8/10
- Breakfast 9/10
10RecommendedSHOWER/DUCHAAunque ha mejorado el cierre de la puerta de la ducha desde la última visita que hice, sigue saliendo de el agua mojando el suelo del baño, lo que resulta muy incómodo. -
- shelley, Israel
- Cleaning 9/10
- Personal care 10/10
- Room comforts 10/10
- Location 9/10
- Hotel facilities 9/10
- Breakfast 10/10
8.8RecommendedENJOYED STAYINGLoved the hotel. spa needs to improve! -
- Angel, United States of America
- Cleaning 10/10
- Personal care 10/10
- Room comforts 9/10
- Location 9/10
- Hotel facilities 10/10
- Breakfast 10/10
9.5RecommendedEXCELLENT OVERALL EXPERIENCELove the professional, location, facilities and breakfast was out of this world! hands down a top notch hotel! -
- Francisco, United States of America
- Cleaning 10/10
- Personal care 10/10
- Room comforts 10/10
- Location 8/10
- Hotel facilities 10/10
- Breakfast 8/10
9.7RecommendedMY FAVORITE HOTEL FOR BUSINESS STAYS IN MADRIDI choose the tower primarily because of the silence i enjoy at night (madrid is a noisy city) and teh amazing views. i like the quality construction and the proximity to metro/airport.to make this truly a 5-star hotel you need better breakfast (check the hilton airport or the puerta america hotelsm- those ase amazing breakfasts) and please upgrade the elliptical machines at the gym. thanks -
- RICHARD,
- Cleaning 9/10
- Personal care 9/10
- Room comforts 9/10
- Location 8/10
- Hotel facilities 8/10
- Breakfast 10/10
9.3RecommendedLIGHTNINGThe lights in the bathroom weren\'t sufficient. too dark.